Please Note: ChicCandyBuffet.com only ships nationwide & we sell exclusively online.
Want to know if your candy buffet candy will get to you on time if you use UPS Ground?
Use UPS Time & Cost Calculator to figure out how long UPS Ground will take with your package: https://wwwapps.ups.com/ctc/request. Please remember we reserve at least two full business days to process your ChicCandyBuffet.com order.
Our Shipping & Returns Guidelines
ChicCandyBuffet.com reserves at least two full business days to package and process your candy order. If your candy order was placed over the weekend then we will not receive your order until Monday morning. Also, if you place your candy buffet order on a weekday past 12:00pm PST, we will not process your order unitl the next weekday morning. In the special event of a holiday, ChicCandyBuffet.com will not receive your online order until the following business day and then we still reserve at least two full business days to process and package your order. Please keep this in mind when selecting your shipping methods. We will not be responsible if your online order arrives late.
ChicCandyBuffet.com charges a 15% restocking free for all unwanted or cancelled online orders if product is not damaged. ChicCandyBuffet.com will refund the cost of your candy order, less shipping costs, when online orders are returned to the warehouse unopened and in new condition. ChicCandyBuffet.com is not held responsible for returned shipping costs back to our warehouse unless the wrong product was shipped out.
In extreme situations, items are sometimes damaged during shipment that is outside of the company's control. If your candy order is damaged upon delivery to address, it is necessary you keep ALL ORIGINAL UPS PACKAGING and AGREE TO A UPS INSPECTION before we can reimburse you and/or send replacement candies. This is so UPS can refund us for their shipping damages and we can accomodate you better. Without original packaging and inspection, we unfortunately cannot send you replacement candy products.
All returns should be sent to:
Chic Candy Buffet Bar Sweets, LLC